This three-hour presentation is offered as a sponsored event by your organization to help your top customers and suppliers, distributors, etc. grow their business by being Customer Focused. Many of our clients have realized and commented that their customers could benefit from understanding what it means to be Customer Focused. By offering this session as an“added value” for their customers, they effectively helped their clients grow their business which, in turn, helped our clients grow their business and differentiated them from the competition.
- Customer appreciation, retention, and PWOM (positive word of mouth)
- Increased competitive advantage with a stronger value chain
- Suppliers and distributors understanding of being Customer Focused
- A win-win situation: everyone grows their business by being“outside-in”