To be successful, you need to effectively differentiate your organization in a highly competitive market. Learn to increase competitive advantage with customer focus, stronger value chain, and other creative avenues.
Our customer focus workshops will teach you how to:
Add Value For
Grow your business through the supply chain by sponsoring a training session to help your customers, suppliers, & distributors implement an “outside-in” business approach. It’s a win-win for everyone.
I have been working in our industry for over 27 years. I have listened to hundreds of speakers, on hundreds of topics, and taken thousands of pages of notes. When I heard Howard Hyden speak at my local Vistage meeting, I thought, “WOW!” I was so impressed with his message that I suggested he speak at our HARDI convention. After his presentation there, I knew I had to bring him to Cincinnati to talk to the owners and policymakers of my customers.
Mark J Faessler
Progress Supply, Inc.
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Dynamics for Customer Focus
Two day workshop, 8:00am - 4:30pm
Customer Appreciation Session
Sponsored 3 hour event
What you will learn how to achieve.
The Center for Customer Focus has dedicated over 25 years in helping small and medium-sized businesses reach their “POTENTIAL”. We are about creating a real customer-centric culture that thrives on helping clients increase their competitive advantage in today’s market.
We will teach you how to integrate these tools into your organization.
The tools to reach full business potential
Center for Customer Focus
Center for Customer Focus has completed research at leading business schools across the nation. Through our findings, we have combined the innovative disciplines of marketing and organizational development to help create a customer-centered culture for our clients.